Support

Answers to common questions about YourCollage.

Frequently asked questions

How many photos can I use in a collage?

From 2 to 9 photos. Pick the number on the home screen (or tap a layout in the gallery) and the app proposes layouts designed for exactly that count.

How do I adjust a photo inside its cell?

Pinch to zoom, drag to move and rotate with two fingers — directly on the cell. Double-tap resets the framing. The photo always keeps its cell fully covered, so you'll never export empty gaps.

How do I swap two photos in the layout?

Tap a photo (it highlights in yellow), then tap another one: they switch places. Tap the same photo again to cancel. You can also press and hold a photo and choose “Swap Photo”.

How do I replace a single photo?

Press and hold the photo, then choose “Replace Photo” and pick a new one from the picker.

What resolution does the exported collage have?

The collage is rendered from your original photos — not from the screen — at up to 4096 pixels on the long side, as JPEG or PNG. The result matches the on-screen preview exactly.

Why doesn't the app ask for access to my photo library?

By design. YourCollage uses Apple's system photo picker, which runs outside the app: you choose the photos, and the app receives only those. Saving a finished collage uses the “add-only” permission, which cannot read your library.

Does YourCollage add a watermark or show ads?

Never. YourCollage is a one-time purchase: no ads, no subscriptions, no in-app purchases, no watermark. Every feature is included.

Can I undo a change?

Yes — use the undo and redo arrows at the top of the editor. Up to 30 steps are kept, covering gestures, styling, layout changes and photo swaps.

How do I request a refund?

Purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple Account and select the purchase — refunds are granted by Apple according to their policy.

Still need help?

Write to us — we usually reply within a couple of days. Please include your iPhone model and iOS version.

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